Mystery Shopper Assessment Tool
Form Template
Use the Mystery Shopper Assessment Tool Mobile App and a smartphone or tablet to rate and evaluate customer service during a secret mystery shop performed by designated employees.
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The app asks employees questions in order to rate the following areas: first impressions, communication, merchandising and layout and meeting customer needs. As a mystery shopper service or mystery shopping company, use this app for secret shoppers involved in the mystery shopper program.
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