Service Ticket
Form Template
This field service app allows field service technicians, customer service management and field service scheduling employees to complete a service ticket for using a hand held mobile device using real time data .
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The app allows customer service employees to dispatch the service ticket to a field service technician using the GoCanvas dispatch feature. The app generates a PDF and records service request items such as ticket number, vendor name, date, address, approver code, employee number, description of work, cost subtotals and totals for work job costing, remarks and captures a signature for customer authorization.
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“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”
